The AI CCO at XARUR transforms customer support into a proactive, always-available experience. From handling inbound queries to resolving tickets across voice, chat, and email, this agent ensures every customer feels heard—instantly and intelligently.

It continuously learns from interactions, feedback, and behavior to improve resolution rates and elevate satisfaction.

What it Powers:

• Automated Inbound Call Handling: Answers and resolves common customer issues via voice AI, with smart escalation when needed.

• Email & Chat Support Automation: Categorizes, prioritizes, and responds to incoming support requests with precision and empathy.

• Ticket Intelligence: Analyzes past issues, tags recurring problems, and suggests fast resolutions—reducing backlog and wait times.

• Sentiment & Satisfaction Tracking: Monitors tone and experience in real time to flag dissatisfaction and trigger recovery flows.

• 24/7 Scalable Support: Handles high volumes without compromising on speed, consistency, or quality.

Your most reliable responder, sharpest problem-solver, and round-the-clock customer champion — all in one AI agent.